Find the right care for someone you love.
Choosing aged care is one of the hardest things a family does, and it often arrives when you least expect it. We make it clearer. See every aged care home and home care provider in Australia, with the official Star Ratings and real costs in plain English, and our care team will match options to your family's circumstances. No pay-to-play rankings, no pressure, no cost to you.
2,773 aged care homes and 2,502 home care services, Australia wide.
Most “free” care services only show you the providers who pay them. We show you everyone.
CareShortlist lists every provider in Australia, with the official Star Ratings. No one can buy a higher ranking or hide a poor score. A provider pays us a flat fee only if we introduce you and you choose them, and by law that fee can never be charged to you or drawn from your care budget.
Find home care providers
Compare providers who deliver care at home, from help with cleaning through to nursing. Your budget follows you, and you can switch providers at any time.
Find aged care homes
Every aged care home in the country with its official Star Rating, staffing and compliance record.
Understand the costs
What will care actually cost? Work through Support at Home budgets and residential accommodation payments with calculators built on current government rates.
Meet June, your care guide.
The moment you ask for your options, our care team gets to work. June matches your situation against the official data for your area and sends back a clear set of options, with the ratings and real costs beside each one.
Not sure how assessments work, what My Aged Care will fund, or what to ask on a tour? Reply to June and ask. She knows how the Australian aged care system fits together and will help you find your way through it. June is a guide, not a salesperson, and she will never steer you toward a provider because they pay us. For medical or financial advice she will always point you to the right professional.
How it works.
You answer a few gentle questions. Our care team does the rest. No salesperson, no cost, no pressure.
Answer a few questions
Home care or residential, the suburb, the timing, and where you are up to with My Aged Care. It takes about two minutes, online, whenever suits you.
Get your personalised options
We send back our recommended options for your family, drawn from every provider in your area, never a paid panel. Nobody can pay to be ranked higher or to push others off your list.
We open the door for you
When one feels right, ask and we introduce you to the home or provider directly: we make the contact and set up the conversation, you take the visit. No chasing switchboards.
Decide in your own time
We never use countdown timers, fake scarcity or pressure calls. This is one of the biggest decisions a family makes, and it should feel that way.
If this is urgent, we can move quickly with you.
If someone is coming home from hospital in a few days, a carer can no longer cope, or respite is needed right away, you should not have to trawl a directory. Tell us it is urgent and we will send a focused set of options first, and point you to the fastest ways to get care in place, including respite and the people who can act today.
Why trust us?
Official data, dated
Star Ratings from the May 2026 government extract. Service details from the 30 June 2025 service list. Every figure we publish shows when it was last verified.
Everyone is listed
We list every provider in the country, whether or not they work with us. Paying providers get connected to families faster; they never get a better position or a hidden rating.
Free means free
Families never pay us anything. Providers pay a flat referral fee when we connect them with a family. By law, that fee cannot be passed on to you or drawn from a government care budget.
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